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Cancellation policies

Cancellation policies in accordance with Art. 1382 ZGB

There’s not provided a right to withdraw from the contract in accordance with the Italian consumer protection law (d.lgs. 206/2005) – yet we allow you to withdrawn from the contract under the following conditions (Art. 1382 ZGB):

  • A penalty will not be charged if you cancel up to 42 days before the arrival date
  • For cancellations with less than 42 days' notice, 70% of the price of the room for the agreed period will be charged.
  • For cancellations with less than 7 days' notice, 100% of the price of the room for the agreed period will be charged.
  • For late arrivals and early departures, 100% of the price of the room for the agreed period will be charged.
Book

A deposit of 30% is to be paid at the time of booking by bank transfer, which in case of cancellation remains entirely with the accommodation. The rest is paid at the accommodation - on site. Alternatively, the total amount can be paid immediately by bank transfer.

Trip cancellation inssurance

We recommend a travel cancellation insurance. With our partner, the European Travel Insurance you can do that very quickly and easily at the following link: Trip cancellation insurance

haus urban B&B is situated on the sunny south side above the Isarco Valley - opposite the magnificent mountains of the Dolomites.

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